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• On day one, photograph your A/C, water heater, major appliances and visible plumbing and electrical.
• Keep any inspection report from your purchase.
• Save filter changes, flushes and service invoices.
• Report problems as soon as they start. Small issues can grow into a failure that gets called pre-existing.
• Know your service fee, your per-item limits and how service requests are dispatched.
• For storm, freeze or flood damage, call your homeowners insurer first.