Different homes and budgets need different coverage, so plans come in levels. We explain the differences so you can choose a better fit instead of one plan for everyone.

No. These are service contracts. They list the repairs they cover and the ones they do not. Your contract is the final word.

Many contracts have one before claims can be made. Your quote and contract state exactly how it applies to you.

Your quote and contract state the price, any down payment and the billing schedule. We explain who bills each payment and what name appears on your statement before you decide.

Usually not. Pre-existing conditions, improper maintenance and code violations are commonly excluded. Ask what counts as pre-existing before you sign, and document the condition of your systems at the start.

No. Home plans cover wear on systems and appliances, not storm damage. That belongs with homeowners insurance, and flood requires its own policy.

It depends on the plan. Many send a contractor from the administrator’s network. Ask before you buy whether you can use your own, and always call the claims line before arranging a repair.

Cancellation and refund terms are in your contract and vary by state. Ask for the cancellation section before you buy.

No. Quotes are free and carry no obligation.

Visit our support contacts for claims and customer service. Call the claims number in your contract before arranging a repair.